FBS - оборудование и инновационные техники в банковском деле
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In Almaty
Almaty 050008, st. Manas, 32A
info@fbs-center.kz
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We will be happy to develop the best solution for your business.

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IT - SOLUTIONS

Naumen Service Desk

Service Desk is a free portal with unique functionality:
Increases the manageability of IT department employees and maintains transparent accounting of labor costs at all levels, thanks to the mechanisms for accounting for activities and assets.
Helps to make management decisions using reporting and data visualization tools.
Manages service structures and their interaction with service consumers, automating and analyzing the processes of monitoring the quality of services and customer satisfaction.
Increases the manageability of IT department employees and maintains transparent accounting of labor costs at all levels, thanks to the mechanisms for accounting for activities and assets.
Helps to make management decisions using reporting and data visualization tools.
Manages service structures and their interaction with service consumers, automating and analyzing the processes of monitoring the quality of services and customer satisfaction.
Naumen Service Desk complies with the requirements of ITIL® v.2011, this is confirmed by the PinkVERIFY international certificate.

TellME

TellME are software products developed by SmartCard-Service. They solve universal problems of banking self-service, regardless of the type of equipment used, means of payment, bank infrastructure.
Enables most processing systems
Self-service devices are connected via the APTRA Advance NDC protocol (industry standard) and ISO 8583 dialects (oriented to the processing system)
Accepts EMV, international and local cards
Enables most processing systems
Self-service devices are connected via the APTRA Advance NDC protocol (industry standard) and ISO 8583 dialects (oriented to the processing system)
Accepts EMV, international and local cards
TellME uses the CEN/XFS industry standard and in-house developments. The first installations of this software were made in 1998.

"Detwig"

"Detwig" is a software product designed to monitor and manage a network of ATMs and kiosks. Provides financial analysis based on statistical indicators.
Performs tasks such as:
Ensuring the collection of information about the status of ATMs in real time
Monitoring of completed transactions by ATMs
Managing ATMs in the network (reboot, stop, In-Service, Out-Of-Service)
Analytics and generating charts and reports on the operation of ATMs, including the Cash-Analyzer system
Providing real-time status and ATM information collection
Monitoring of completed transactions by ATMs
Managing ATMs in the network (reboot, stop, In-Service, Out-Of-Service)
Analytics and generating charts and reports on the operation of ATMs, including the Cash-Analyzer system
Interacts with ATM devices through the XFSAPI system

Delta BranchCash

Delta BranchCash - automates cash operations of credit institutions. Allows you to increase the speed of service and customer loyalty.
Used for:
Device control over
TCP/IP channels
Financial accounting of cash at the workplace of a cashier
Minimizing bank risks, increasing office mobility
Extensions of geography
presence
Remote technical and financial monitoring of automated teller safes
Device management via TCP/IP channels
Expansion of the geography of presence
Remote technical and financial monitoring of automated teller safes
Financial accounting of cash at the workplace of a cashier
Minimizing bank risks, increasing office mobility